Effective Date: January 1, 2026
Perfect Weakness LLC ("Perfect Weakness Travel," "we," "our," or "us") is committed to providing exceptional travel planning services. This Refund & Cancellation Policy outlines the terms governing cancellations, refunds, travel credits, and booking modifications for travel services arranged through our company.
By booking travel services through Perfect Weakness Travel, you agree to the terms outlined in this policy.
General Policy
Travel arrangements often involve third-party suppliers, including airlines, hotels, tour operators, cruise lines, transportation providers, and activity organizers. Because these suppliers maintain their own cancellation and refund policies, refunds may be subject to supplier terms and conditions.
Perfect Weakness Travel acts as an intermediary between travelers and travel service providers. Refund eligibility may depend on the policies of the applicable supplier.
Cancellation Requests
All cancellation requests must be submitted by:
Phone: +1 (412) 441-1777
Email: support@perfectweakness.com
Cancellation requests are considered effective only after confirmation is received from Perfect Weakness Travel.
Failure to attend a scheduled trip, tour, flight, accommodation, or activity without prior notice may be considered a "no-show" and may result in forfeiture of all payments.
Refund Eligibility
Refunds are evaluated on a case-by-case basis and depend on:
Supplier cancellation policies
Booking terms and conditions
Time of cancellation
Non-refundable fees and deposits
Travel dates and arrangements
Not all travel bookings are refundable.
Certain travel products may be designated as:
Non-refundable
Partially refundable
Eligible for travel credit only
Specific refund conditions will be communicated at the time of booking whenever applicable.
Non-Refundable Services
The following may be non-refundable:
Airline tickets marked non-refundable
Promotional or discounted travel packages
Certain hotel reservations
Cruise bookings
Event tickets
Travel insurance premiums
Processing and administrative fees
Supplier-imposed penalties
Refund availability depends on the individual supplier's policies.
Cancellation Timeframes
More Than 60 Days Before Departure
Travelers may be eligible for a partial or full refund, subject to supplier rules and any applicable service fees.
30–60 Days Before Departure
Partial refunds may be available depending on supplier penalties and cancellation terms.
Less Than 30 Days Before Departure
Refunds may be limited or unavailable due to supplier restrictions and contractual obligations.
After Departure
No refunds are generally available for unused travel services after travel has commenced unless otherwise authorized by the supplier.
Booking Deposits
Certain travel arrangements may require deposits to secure reservations.
Unless otherwise stated:
Deposits may be non-refundable.
Deposits may be subject to supplier cancellation rules.
Deposits may be applied toward future travel where permitted by suppliers.
Deposit terms will be disclosed during the booking process.
Travel Credits
In certain circumstances, travelers may receive:
Future travel credits
Supplier-issued vouchers
Rescheduling options
Travel credits are subject to supplier availability, expiration dates, and applicable restrictions.
Travel credits generally have no cash value unless otherwise required by law.
Changes and Modifications
Travelers may request modifications to existing bookings, including:
Date changes
Destination changes
Traveler information updates
Accommodation upgrades
Changes may result in:
Additional charges
Fare differences
Supplier modification fees
Loss of promotional pricing
Modification requests are subject to availability and supplier approval.
Supplier Cancellations
If a supplier cancels a booked travel service, available remedies may include:
Refunds
Travel credits
Alternative travel arrangements
Rebooking options
The resolution provided will depend on the supplier's policies and applicable laws.
Perfect Weakness Travel cannot guarantee refunds when supplier cancellations occur.
Force Majeure Events
Refunds may not be available for disruptions caused by events beyond our control, including but not limited to:
Natural disasters
Severe weather
Government actions
Travel restrictions
Public health emergencies
Civil unrest
Labor strikes
Acts of terrorism
Transportation disruptions
In such situations, available remedies will depend on supplier policies and applicable regulations.
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance.
Travel insurance may help cover:
Trip cancellations
Medical emergencies
Lost baggage
Travel interruptions
Unexpected events affecting travel plans
Travel insurance claims are handled directly by the insurance provider and are subject to policy terms.
Refund Processing
When refunds are approved:
Refunds will be processed using the original payment method whenever possible.
Processing times vary depending on banks, credit card providers, and travel suppliers.
Refund processing may take several business days or longer depending on supplier timelines.
Perfect Weakness Travel is not responsible for delays caused by financial institutions or third-party suppliers.
Chargebacks
Customers agree to contact Perfect Weakness Travel before initiating a chargeback or payment dispute.
We are committed to resolving concerns fairly and promptly.
Initiating a chargeback for services that were properly provided may result in suspension of future booking privileges.
Limitation of Liability
Perfect Weakness Travel serves as an independent travel agency arranging services provided by third-party suppliers.
We are not responsible for:
Supplier insolvency
Supplier service failures
Flight delays
Travel interruptions
Schedule changes
Acts or omissions of third-party providers
Refund obligations are limited to amounts actually received by Perfect Weakness Travel and subject to applicable supplier policies.
Contact Us
If you have questions regarding cancellations, refunds, or booking modifications, please contact:
Perfect Weakness LLC
6425 Penn Ave
Pittsburgh, PA 15206
United States
Phone: +1 (412) 441-1777
Email: support@perfectweakness.com
Our team will be happy to assist you with any questions regarding your travel arrangements.